Downgrade request

Before you continue, may we help you in anything? We’re committed to provide a great service. If you contact us, be sure we will handle your request as soon as possible.


We will process your request in a maximum of 3 business days.

In case you send this form before the end of the subscription period and we process it after its renewal, we will refund you the ongoing period.

Otherwise, bear in mind that your current subscription will remain active until the end of the subscription period.
As a consequence, except in the case your subscription is still in the money-back-guarantee period, we will not refund any amount paid before sending this form.
If the money-back guarantee applies and you would like to stop your subscription right away, please specify it in other comments. Otherwise, we will assume you prefer to keep the subscription until the end of the billing period.